Privacy Policy: Customer and Marketing Register
Updated 25.9.2023
This is an information document in accordance with the EU General Data Protection Regulation (679/2016) for MusicFairyTales MFT Ltd Subscribers (Feel & Play Subscribers), persons on our marketing register and users of the feelandplay.com and musicfairytales.fi websites.
Who processes your data?
The company
MusicFairyTales Oy (2962907-2)
Aallontie 3
50670 Otava
Contact person
Teemu Laasanen
teemu@musicfairytales.fi
(040) 5131 864
Whose data we process
Customers
Potential customers
Website users
Why we process your data
Customer relationship management
Marketing
Where we get the data
From the person themselves
For users of our website (stored in logs)
The data we process
Name
Email
Phone number
Organisation
Job function/role
Subscription details
Username and password
Direct marketing authorisation
IP address
How long we process your data
We process your data for as long as you are our customer.
For marketing purposes, in principle for two (2) years, after which we will delete your data.
Who else processes your data
We do not disclose your information to third parties, but our own service providers may process it if necessary. In this Privacy Policy you can find a breakdown of the service providers we use.
How we protect your data
We protect your internet connection (https)
We use a firewall
Encrypt your data (encryption)
We restrict access to the register to those who need it
We bind our staff with confidentiality agreements
Cookies
Our website uses cookies.
You can refuse the use of cookies at any time.
Your rights
Right of access
Right to object
Direct marketing ban
Right of withdrawal
Right of appeal
Purpose and basis of the processing of personal data
Feel & Play subscribers
Purpose of processing: service provision, billing, collection of payments, marketing, customer relationship management and development, product and service development and statistical purposes.
Grounds for processing: consent
Contact persons (client companies)
Purpose of processing: customer service, management and analysis of customer and other relevant relationships, business development and planning, customer communication and marketing.
Grounds for processing: legitimate interest of the controller
Potential customers and website users
Purpose of processing: business development and analysis and marketing.
Processing ground: legitimate interest of the controller
Duration of processing
We will stop actively processing your data when the customer relationship for which we need the data ends. We may retain some data after this time (e.g. for accounting purposes), but we will stop retaining all customer-related data no later than 6 years after the end of the customer relationship. We will record the information as we receive it from the data subject and will update it as and when the data subject notifies the controller.
For marketing purposes, personal data will in principle be kept for two (2) years, after which we will delete the data.
Personal data
The following information is stored in the register:
| Information | Feel & Play subscriber | Customer and potential customer | Website user | Purpose of use |
| Name | X | X | * | Identification/ contact |
| Phone number | X | X | * | Contact |
| X | X | * | Contact / Marketing | |
| IP-address | X | X | Customer relationship management /
marketing targeting |
|
| Order details (if customer) | X | X | Customer relationship management | |
| Direct marketing authorisation / prohibition | X | Marketing targeting | ||
| Username and password | X | Login management | ||
| Organisation | X | X | * | Customer relationship management /
marketing targeting |
| Job duties / role | X | X | Customer relationship management /
marketing targeting
|
* If you fill in the contact form. If you just browse our site, we only have your IP address, which is automatically recorded.
Your rights
You have the following rights, and requests to exercise them should be sent to: info@musicfairytales.fi.
Right of access and rectification
You have the right to review the information we process about you. If you find any inaccuracies or omissions in your data, you can ask us to correct or complete the data.
Right to object
You have the right to object to the processing of your personal data at any time if you believe that we have processed your personal data unlawfully (for example, we have not ensured adequate data security) or that we are not entitled to process some of your personal data. If you object to the processing of your data, we will stop processing your personal data (except for storage)until a decision regarding its legality has been reached.
Direct marketing ban
You have the right to object at any time to us using your data for direct marketing. We will never sell or otherwise disclose your personal data to other parties to enable them to target you with direct marketing.
We obtain online advertising from Facebook and Google, among others. However, these companies never receive your personal data and such advertising is not direct marketing, but is based on cookies. See the section on cookies for more details.
Right of withdrawal
If you feel that the processing of some of your personal data is not necessary for our purposes, you have the right to ask us to delete this data. We will process your request, after which we will either delete your data or provide you with a reasoned justification why it cannot be deleted. If you disagree with our decision, you have the right to lodge a complaint with the Data Protection Ombudsman (instructions on how to lodge a complaint). You also have the right to request that we restrict the processing of the disputed data until we have resolved the matter.
Right of appeal
You have the right to lodge a complaint with the Data Protection Ombudsman if you believe that we are in breach of applicable data protection law when we process your personal data (instructions on how to lodge a complaint).
Regular sources of information
Customer-related data is collected primarily from the customer themselfwhen registering and logging in, ordering products, requesting quotations, requesting trial runs, participating in competitions and customer surveys, and from other persons within the same work community.
Disclosure of data
Your personal data will be processed by a number of other parties in addition to us (personal data processors). We have ensured that all parties processing your personal data comply with data protection legislation.
Our service provider:
- Google Cloud
Transferring data outside the EU
The service providers we use do not transfer data outside the EU/EEA.
Principles for the protection of the register
The secure processing of your personal data is important to us. We have protected your data by, among others, the following methods:
- Your data cannot be accessed by anyone who does not need to see it for their job duties. Access requires a username and password. Our staff and service providers are committed to maintaining the confidentiality of your information.
- We encrypt data transmission connections.
- We store data on servers that are strongly protected against both technical and physical intrusion attempts, including natural disasters.
- Data is regularly backed up.
Cookies
When you visit our website, your browser stores a cookie, which is a small text file. Cookies recognise your device on the website and allow us to remember your previous visits to improve your user experience. Most websites, including ours, use cookies.
You cannot be identified from cookies alone, but together with other information they can be linked to you. In such cases, cookies may be considered personal data. However, we do not attempt to identify you through cookies.
Why do we use cookies?
We use cookies:
– to improve your website experience
– remember your personal preferences
– to provide relevant content and information
– to ensure the security of the website; and
– collect statistical information about the use of our website
What cookies do we use?
We use the following cookies on our website:
Functional cookies
Functional cookies are necessary to use the website and its features. Cookies are used, for example, to remember login details and language settings. Functional cookies can also be used to personalise the website.
Behavioural cookies
These cookies collect anonymous statistical information about how people use the website. For example, they can help us understand how users use our website and which parts of our website are the most popular.
Other third party cookies
We may also use social media cookies on our website, among other things. These third-party cookie functions and privacy policies are described on the websites of the respective operators.
How long will cookies be stored on my device?
The retention period of cookies on your device is divided into two categories.
Session cookies
In general, session cookies are used temporarily to remember settings relevant to your browsing session. These cookies are set for one session at a time and are kept until the browser is closed. Session cookies are not stored on your device.
Persistent cookies
Persistent cookies are used to identify the user between sessions. For example, language preferences or other settings can be kept the same between sessions. Persistent cookies are stored on your device between browsing sessions until you delete them or the specified retention period expires. Persistent cookie data will remain on your device for up to 2 years.
What options do I have to manage cookies on my device?
You can accept or reject cookies in your browser settings. There you can also clear your cookie history if you wish. Browsers usually allow different ways to block cookies and manage your cookie history. You can typically find the cookie management settings in the “Options”, “Tools” or “Favorites” menus of the website you are using.
By accepting cookies, you will get the best experience on our website. If you decline cookies, some features of the site may not work on your device or you may not be able to access all pages. We therefore recommend that you accept the use of cookies.
For more information on browser-based advertising targeting, please visit Your Online Choices.
